Microsoft Dynamics 365

Powering digital transformation and breaking down silos

Dynamics 365 gives you full benefit of the cloud and allows you to drive business results with modern, next generation applications where Finance and Operations, Sales, Customer Service and Talent are seamlessly connected on a scalable and secure platform.

A flexible palette of applications that you can combine accordingly to your business processes.

Finance & Operations
 
Reform your business operations across finance and operations to drive new growth.
 
Sales
 

Allow vendors with visions to personalize relationships, forecast customer desires, and grow sales.

 
Customer Service
 

Surpass customer expectations and support with empowered agents who deliver personalized experiences.

 
Field Service
 

Serve customers through proactive maintenance, predictive scheduling, and first-time fixes.

 
Talent
 

Attract the right people and onboard, engage, and grow your talent effortlessly.

 

Dynamics 365 for Finance & Operations

Accelerate your business growth

Unify global financials and operations to empower people to make fast, informed decisions. Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive rapid business growth.

Elevate your financial performance

Increase profitability

Drive margin revenue growth with a centralized, global financial management solution that delivers robust financial intelligence and embedded analytics in real time.

Optimize workforce productivity

Empower employees with role-based workspaces that provide intelligent automation, task prioritization, and integration with Office 365 applications to maximize efficiency for superior business outcome.

Reduce operational expense

Minimize operational costs across business geographies with financial process automation, encumbrance, budget planning, budget control, and three-way matching.

Adapt quickly to requirement changes

Adjust to changing financial requirements with a flexible, guided, rules-based chart of accounts, dimensions, and global tax engine.

Streamline asset management

Efficiently track values and reduce reporting errors with centralized, automated processes for managing your capitalized assets from acquisition through disposal.


Dynamics 365 for Sales

Turn relationships into revenue

Go beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.

Enable smarter selling with embedded insights

Exceed buyers’ expectations by empowering your sellers with actionable insights during every phase of the sales journey.

Empower sellers to build relationships with authentic and personal engagement

Help your sellers find and build relationships with the right buyers through better connections. Achieve relationship selling with unified processes and data across LinkedIn Sales Navigator and Dynamics 365 for Sales.

Boost seller productivity with seamless tools

Combine sales force automation with familiar and cohesive tools to streamline sales execution and support the way sellers work—even while they are on the go.

Improve sales performance

With sales force automation, get visibility into sales performance with analytics dashboards based on historical and predictive data. Onboard and motivate sellers to improve their performance through sales contests that promote teamwork and accountability.

Get additional AI-driven insights to grow sales

Empower your sales organization with actionable insights from Microsoft Dynamics 365 AI for Sales to drive personalized engagement and make proactive decisions.See immediate sales results when your sellers have insights that reveal the best prospects and customers to focus on.

Innovate with sales solutions built to evolve

Drive innovation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.

Increase sales with AI-driven insights embedded inside Microsoft Dynamics 365 for Sales

Get additional insights into the hands of your sellers with prebuilt and contextual insights that are quick to activate and easy to act upon.


Dynamics 365 for Customer Service

Earn customers for life

Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction, even on the go.

Engage with customers on any channel or device

Deliver effortless experiences on your customers’ terms, through any channel and on any device.

Deliver fast, personalized service

Make it easy for agents to meet rising customer expectations. Intelligent processes guide agents to the right action every time.

Learn from every interaction

Continuously improve while reducing the cost to serve using data and intelligence to transform how you provide service.


Dynamics 365 for Field Service

Innovate with proactive service

Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

Drive operational efficiency with IT

Enhance your service experience by proactively detecting, troubleshooting, and resolving issues so a technician is dispatched only when necessary.

Optimize your resources

Automate and improve scheduling to dispatch the right technician and get the most value out of your resources.

Make technicians more effective

Empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust.

Engage your customers

Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step.

Innovate with an adaptable platform

Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services you already use.

Modernize field service with mixed reality

Troubleshoot issues in context and enable technicians with heads-up, hands-free video calling and mixed reality annotations on Microsoft HoloLens.


Dynamics 365 for Talent

Win top talent and enable employee success

Hire, develop, and retain people who can deliver impactful results. Microsoft Dynamics 365 for Talent empowers your HR team and people managers with the tools they need to land top candidates and accelerate their success.

Hire the right people, faster

The competition for top talent is fierce. Take control of the hiring process with Microsoft Dynamics 365 for Talent: Attract and LinkedIn to find, engage, shortlist, and hire the right people.

Set up employees for success

Eliminate the anxiety that comes with starting a job and make new hires feel welcome. Dynamics 365 for Talent: Onboard empowers you to provide personalized onboarding experiences that streamlines paperwork, improves engagement, and accelerates time-to-impact.

Create a connected employee experience

Give your managers and employees core HR capabilities in a single location that streamline processes and create programs that optimize workforce costs, deliver business impact, and drive an agile, high-performance culture.


Request a Demo of Microsoft Dynamics 365

Contact us today to find out how Yavica can help you implement the Microsoft Dynamics 365 suite of products for your real estate business.

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